Terms of Service
The basic terms that apply when using Pauly.
By accessing or using Pauly, you agree to use the service responsibly and in accordance with these Terms of Service.
Last updated: March 14, 2026
Using the service
- You must provide accurate information when creating an account or submitting a request.
- You may use the service only for lawful home-service and contractor communication purposes.
- You may not misuse the platform, interfere with its operation, or attempt unauthorized access.
Quotes and contractor relationships
Pauly helps users share job details, messages, and quotes. The actual work performed, pricing decisions, timelines, warranties, licensing, insurance, and any on-site obligations remain between the homeowner and contractor.
User responsibilities
- Homeowners are responsible for the accuracy of their request details and property information.
- Contractors are responsible for the accuracy of their quotes, qualifications, and work performed.
- Both parties are responsible for complying with local laws, permits, and safety requirements.
Availability and changes
Pauly may update, suspend, or change parts of the service at any time. Features may be added, removed, or modified as the product evolves.
No guarantee
The service is provided on an “as is” basis without guarantees that every request will receive a quote, that every contractor relationship will be a fit, or that the platform will be uninterrupted at all times.
Updates to these terms
Continued use of Pauly after the terms are updated means the revised terms will apply going forward.